Has your computer ever gotten the "Blue Screen of Death"? OK, that name
might be a bit over dramatic, but it has become very famous through the
years of the Windows operating system. One day everything is going fine,
and you're your pounding away on the keyboard when it happens. Your
screen disappears and a blue one pops up in its place with a cryptic
message saying windows has encounter an error and must shut down. Then
it gives a lot of numbers in the form of 'OOxOOOOOO (OOxOOOOOO) etc...).
For a lot of people, this means that the computer is either going to
be replaced, or taken into a shop to be repaired. Well, I'm writing this
to give you another option! Fix-it-yourself to save money and a lot of
time. Most computer repair places are so packed with computers to fix,
that they will take about a week to get to yours. Then they will charge
close to $100 to fix it!
For starters, I'll explain why your
computer has gotten the Blue Screen. There are several reasons it could
have shown itself, the most common is the installation of a driver or
other program onto the computer. Several times when Windows updates
itself automatically it will download certain drivers, and that could be
the culprit (I never did like windows). Or say you just installed a
camera or printer, the drivers on the disc that came with it might have
done it. So if you have downloaded some piece of information that you
know of, then either uninstall it, or do a system restore (I'll explain
system restore in a later article). After that, if you still receive the
Blue Screen, then the drivers might have corrupted the operating system
itself. That means one of two things. We either have to 'repair'
windows, or completely reinstall it. No matter which one, you should
back up your information at this time. Put any pictures or programs or
any other information you want to keep onto a disc, or flash drive, or
some other storage device.
To repair windows, grab your
Operating System disc that came with your computer (if you don't have
one, you can borrow someone else's, or might have to purchase one, and
otherwise you cannot proceed and have to take it to a shop). Make sure
the disc is the same type of Operating System (OS) as the one on your
computer. So if you are running XP Home, then use an XP Home disc, and
if you're using XP Pro, use an XP Pro disc. You can find out which OS
you have by the sticker on your computer tower (the thing you put your
disc into). It will tell you which OS and have a 'product key' on there.
If you don't have that product key, you'll have to find it (might be on
the booklet that came with your computer). If you can't find it
anywhere, you might have to get a new OS, or just not proceed any
further with this repair. The product key has to be unique, it cannot be
the same key as a friend is using, or duplicated anywhere else.
Once you have all the materials, you are ready to repair your windows.
Pop the disc in, and restart the computer. When it asks you to press any
key to boot from CD, then push any key. If that message never shows up
it means your computer is not set to boot from CD first. To correct this
you have to go into your computer's Bios and make a few changes. I
won't cover the Bios in this article though because if anything is
changed to the wrong thing, or any information goes missing, you could
'brick' your machine. Brick of course means that your computer becomes a
paper weight. If it will not boot from the disc then you might want to
have someone else correct the Bios to allow you to continue.
If
you have made it into the disc part then so far things are going great.
First you'll see a blue screen with words traveling pretty fast at the
bottom. After a minute or less it should ask you if you want to Repair,
Continue, or Quit. Hit Enter to Continue and it will go to the agreement
document (you see them everywhere and probably never read it, I know I
don't). Hit F8 on your keyboard to pass it when ready. This next page
will ask you if you want to Install, Repair, Delete Partition, or Quit.
Inside the box there should be one or more partitions. Most likely the
partition we want is the largest one, but if you have several, you might
not want to continue without getting a consult from the person who
created more than one partition. Partition is just a section of the
computer's memory that the Windows sits on. If you have two, and one
says less than 10 KB or Bytes, then you can ignore that one. Your OS
will be on the largest one and you can use the keys on your keyboard to
move to that one, and push R for repair.
If you have the
partition their but the option for Repair never shows up, then you've
either got the wrong disc in (put in correct disc and restart computer),
or the version of Windows your using can not be repaired, due to either
an illegal copy, or it just does not offer the option. You cannot
continue from here, and might have to reinstall the Operating System,
which I will not discuss in this article.
If you were able to
repair then the disc starts loading information onto your computer to
replace several different files with fresh new copies. It looks like
it's going through the process of reinstalling the OS, but don't worry,
it's not. After several minutes, the computer will shut itself down,
then restart and use those new files it has put on your computer. After
several more minutes, it will ask you for the Windows Product Key. That
sticker on your computer tower or on your packet comes into play. Type
that key in, and answer a few questions, like your area code. Then it
will work with a few more files then start up Windows like normal again.
It will go through the entire start up process as if you were
installing a fresh copy of Windows, meaning it will ask you to type in a
user name and ask for you to register with Microsoft. Choose what you
want your user name to be, and skip the registration, and it will take
you back to your old familiar wallpaper with all of you buttons and
icons.
Now that the repair is finished, it is time to see if it
worked. Keep working on your computer like normal, and see if the Blue
Screen pops up again. If it did, then either the repair didn't work, or
there is something physically wrong with your computer. Usually when
you're Ram goes out it will cause the Blue Screen due to the fact that
Windows will try to write information to that part of the computer but
doesn't stick. So when Windows wants to grab that information back, it's
not there, and the OS is not very smart, so it Blue Screens.
If
you still get the BS (Blue Screen), then you have two choices. One is
to reinstall the entire OS, Second is to take your machine in to have
the hardware tested. If you reinstall the OS you'll lose all the
information on there, such as pictures, programs, videos, etc... And if
you still have the blue screen, then you know beyond a doubt that the
problem is hardware related. If you reinstall the OS and it works then
great! You've fixed your machine! If you choose the second option first
and have it tested at a shop, or a personal PC Tech, and he finds
nothing wrong, you'll have to reinstall the OS to correct the issue
losing all of your information. If you choose to have a tech look at
your machine and he repairs the hardware problem, then you haven't lost
any information, and only an hour of two of your time, but your computer
is working again. The decision is up to you.
A few notes from
me: I'm a computer tech in a store called 'AmeriClass' located in
Louisiana. I've been working with computers for some time now, and it is
very rare that a Windows Repair does not get rid of the Blue Screen.
There is no real way to prevent your computer of getting the Blue
Screen, so worrying about it is a large waste of time. If you are
running Win XP Home, then make sure you update to Service Pack 2 (SP2)
over the internet, because Service Pack 1 (SP1) is highly unstable, and
very unsafe. To prevent other errors on your machine, always have a
'Firewall' running. Windows comes built in with its own firewall, and
can be used temporarily, but more times than not, lets its owners down
and doesn't fulfill its duties.
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How to Fix the 'Blue Screen' on Windows XP
How to Fix the 'Blue Screen' on Windows XP
Written By Unknown on Friday, June 21, 2013 | 8:19 PM
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